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  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How many people do your platters serve?
    From our "Online Order Page," small platters serve 25 guests while large platters serve 60-65 guests.
  • What is the pricing for your "Sample Menus"?
    Please give us a call at 917-375-1991 if you are interested in one of our Sample Menus. These menus are typically for in-service jobs. Pricing is largely based on the number of guests and menu selection.
  • Can I visit your location to place an order or ask questions?
    Unfortunately, no. We work out of a shared commercial kitchen space that does not allow unauthorized personnel. If you wish to set up a call or appointment, please email us at info@bitesbk.com.
  • How much lead time is needed to place an order?
    We usually need at least 48 hours' notice for orders. For last-minute requests, call us at 917-375-1991 to check availability.
  • Is delivery available for orders?
    Yes, we only offer delivery services. Pickups from our kitchen are not allowed.
  • How do I place an order?
    You can place an order directly through our website by selecting your desired items and adding them to your cart. Once you have finished selecting, proceed to checkout and follow the instructions to complete your order.
  • Can I customize the menu for my event?
    Absolutely! We can customize the menu to fit your event's needs. Email us at info@bitesbk.com to discuss your preferences and we'll create a personalized menu just for you.
  • Do you provide staffing services?
    Yes, we work with a third-party staffing company to ensure all of your professional staffing needs are met. Pricing may vary depending on your needs (i.e., servers vs. kitchen staff). Please contact us for pricing.
  • Which payment methods can I use?
    You can pay using major credit cards, Google Pay, and Apple Pay.
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