Question 1

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Add a new question & answer 
3. Assign your FAQ to a category 
4. Save and publish.

You can always come back and edit your FAQs.

Question 2

How many people do your platters serve?

Accepted Answer

From our "Online Order Page," small platters serve 25 guests while large platters serve 60-65 guests.

Question 3

What is the pricing for your "Sample Menus"?

Accepted Answer

Please give us a call at 917-375-1991 if you are interested in one of our Sample Menus. These menus are typically for in-service jobs. Pricing is largely based on the number of guests and menu selection.

Question 4

Can I visit your location to place an order or ask questions?

Accepted Answer

Unfortunately, no. We work out of a shared commercial kitchen space that does not allow unauthorized personnel. If you wish to set up a call or appointment, please email us at info@bitesbk.com.

Question 5

When should I place my order?

Accepted Answer

We typically require at least 48 hours' notice for orders. For last-minute requests, please call us at 917-375-1991 to check availability.

Question 6

Do you offer delivery services?

Accepted Answer

Yes, we offer delivery services for all orders. Please note that pickups from our kitchen are not permitted.

Question 7

What is the process for placing an order?

Accepted Answer

You can place an order directly through our website. Simply select your desired items, add them to your cart, and proceed to checkout. Follow the instructions to complete your order.

Question 8

Can I personalize the menu for my event?

Accepted Answer

Absolutely! You can personalize the menu to fit your event's needs. Email us at info@bitesbk.com to discuss your preferences, and we'll craft a unique menu just for you.

Question 9

Do you provide staffing services?

Accepted Answer

Yes, we work with a third-party staffing company to ensure all of your professional staffing needs are met. Pricing may vary depending on your needs (i.e., servers vs. kitchen staff). Please contact us for pricing.

Question 10

What payment methods do you accept?

Accepted Answer

We accept major credit cards, Google Pay, and Apple Pay.

Question 11

What are your delivery options?

Accepted Answer

We offer delivery services within Brooklyn and the surrounding areas. You can choose your preferred delivery date and time during the checkout process.

Question 12

What payment methods do you accept?

Accepted Answer

We accept various payment methods including credit cards, debit cards, and PayPal. All transactions are processed securely to ensure your information is protected.

Question 13

Do you have a minimum order requirement?

Accepted Answer

Yes, we require a minimum order of $200 to ensure top-quality service and food for your event.